PRIVACY POLICY

Last updated: August 2026

At Base Studio ("we," "us," "our") we respect your privacy and are committed to protecting the personal data you share with us through our website and our contact channels (email, WhatsApp, Instagram). By using our site or making a purchase, you accept the terms described in this Privacy Policy.

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1. Information We Collect

1.1. First and last name. 1.2. Email address. 1.3. Phone number. 1.4. Shipping address and, if applicable, billing address. 1.5. Payment details, processed securely by our payment gateway. We do not store card numbers. 1.6. Purchase history. 1.7. Messages sent through our contact form, WhatsApp, or Instagram.

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2. How We Collect Information

2.1. When you make a purchase on our online store. 2.2. When you contact us via WhatsApp, email, or Instagram to arrange an order or an in-person pickup. 2.3. When you fill out a contact form on our site.

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3. Purpose of Use

3.1. To process, prepare, and ship your orders. 3.2. To coordinate in-person pickups in Tel Aviv-Yafo. 3.3. To respond to your inquiries and provide support. 3.4. To comply with legal or tax obligations. 3.5. We do not currently use your information for marketing or advertising purposes. If we implement a newsletter or other promotional communications in the future, subscription will be voluntary, with prior explicit consent, and you may unsubscribe at any time.

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4. Data Storage and Sharing

4.1. Our site is hosted on the Wix.com platform, which stores data on secure servers. 4.2. Payments are processed through the payment gateways offered by Wix, in compliance with the PCI-DSS standard for secure handling of card data. 4.3. We share your information only with: (a) courier or shipping companies, to deliver your order; and (b) payment providers, to process your purchase. 4.4. We do not sell or transfer your personal information to third parties for commercial purposes.

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5. Cookies and Tracking Tools

5.1. We do not currently use tracking or advertising tools such as Meta Pixel or Google Analytics. 5.2. As our hosting platform, Wix may use its own technical cookies necessary for the basic functioning of the site (for example, to keep the shopping cart active). 5.3. If we add tracking or advertising tools in the future, this policy will be updated accordingly.

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6. User Rights

6.1. Request access to the information we hold about you. 6.2. Request correction or updating of your data. 6.3. Request deletion of your information from our records, unless we must retain it for legal or tax reasons. 6.4. Request that we stop contacting you for promotional purposes, once such a service becomes available. 6.5. To exercise any of these rights, write to us at shop.basestudio@gmail.com.

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7. Changes to This Policy

7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. 7.2. Material changes will be noted on this same page, along with the date of the last update.

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8. Contact

8.1. For any questions about this policy or how we handle your data, write to us at shop.basestudio@gmail.com.